Posts Tagged ‘all-in-one’

Lexmark All-in-One S605 Review

Lexmark S605 All-in-One
Lexmark S605 All-in-One

Lexmark S605 All-in-One

This Lexmark all-in-One printer is one of the new Internet-connected printers. Not only does it print, scan, and copy, but you can get the weather, your personal calendar, or stock information on its screen. You can print photos directly from a memory card. You can automate tasks like emailing a scanned document to a certain group of people. You can even use the printer’s screen like a digital picture frame to show off your photos. It can be set to automatically print on both sides of the paper.

The printer has the best touch screen that I’ve seen on a printer. It also had very good print quality and performs all functions more than adequately. So what’s not to like?  Well — I spent several hours on the phone with Lexmark tech support to get the printer set up and wound up with the printer printing, but throwing up a Windows error every time it prints. The Internet connectivity which is accessed by mini programs that Lexmark calls Smart Solutions,  is difficult to set up and use. And not too many solutions are currently available.

However, I must give  Lexmark an A for effort. After I posted my review on Hardware Secrets, they contacted me to try to resolve the problem so that other users will not be confronted with the same errors. They have not yet notified me with the resolution, but I am sure it will be forthcoming.

Here is my summary:

The print quality and good solid print, scan, and copy functionality make this a good All-in-One. The wireless networking was easy to set up, but Lexmark obviously has some problems with their interconnectivity. While adding features and Internet connectivity is certainly admirable, the average consumer doesn’t want to spend hours on the phone with tech support to set up a new printer and certainly doesn’t want to use a printer that throws up errors every time it prints. I might have had more of a tendency to recommend this printer if their tech support could have solved our problems in a timely manner. This printer is a part of a brand new line for Lexmark and perhaps the problems that we had will be resolved, but there is no guarantee.

That said, the touch screen is superior. The interface is clear and easy. While the SmartSolutions might be a reason for a techie to purchase this printer, this technology is still in its infancy. There will have to be a lot more applications that are easier to use before the average person will want to make the leap.

While the S605’s quality and performance are excellent, the problems that came along with this printer make it difficult for me to recommend it.

The Good

  • Excellent large touch screen
  • Great easy-to-use interface
  • Speedy printing
  • Wireless networking  is easy to set up
  • Customizable SmartSolution applications
  • Good quality prints

The Bad

  • SmartSolutions difficult to configure
  • Difficult to  close the touch screen
  • Plagued by software/driver/connectivity problems

My full review including pictures can be found at Hardware Secrets.

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