Lexmark Genesis All-in-One Printer Review

Lexmark Genesis Printer

If you think that all printers are boxy blobs of plastic, this Lexmark Genesis S816 printer is sure to change your mind. As you can see, it is taller than it is wide and the entire front cover pulls forward toward you to reveal the scanner bed.

This unique design was created around a new form of scanner found in this printer. Rather than the usual line-by-line scanner, this printer has a full digital camera chip that scans by taking a full picture. This makes it very fast for both previews and scans.

This printer is an all-in-one that faxes, scans, copies, and prints. It can be set up on a wireless network. It performs all functions quite well and is even good at printing envelopes. This is not a photo printer, but picture quality is good enough for occasional photo printing.

This is an Internet connected computer, which uses Lexmark’s Smart Solutions to access the Internet for things like news, weather, and stocks. Smart Solutions also lets you do things like printing graph paper, music paper, calendars, and more.

As with a previous Lexmark printer, we had trouble setting up Smart Solutions on our Windows 7 computer.  We spent several frustrating hours on the phone with Lexmark support and they decided to send us a new printer. However, there was actually nothing wrong with the first printer. We were able to get it working properly after the Smart Solutions website was updated.

Summary:

Lexmark is trying to break out of the mold with this Genesis S816 printer. It has an upscale look and good quality. It offers ease of use as well as the fastest scanning that we’ve seen in an all-in-one printer. The Genesis  performs all of its functions well, including printing, scanning, copying, and faxing. Features abound in this printer, including an automatic duplexer, a front-side USB port, and a three-year extended warranty with registration. Anyone who scans a lot of single-sheet documents will be happy with this all-in-one. Unfortunately, its lack of a document feeder makes it unsuitable for heavy use of multiple-page document scans or copies.

This is the second Lexmark printer where we had a problem with Smart Solutions. Although this time we got everything working properly with an update from Lexmark, we cannot say whether or not the Smart Solutions is yet ready for prime time. Smart Solutions does, however, have good potential and is being upgraded on a regular basis.

Lexmark is promoting this printer as a small office all-in-one and for that reason has included fax capabilities. Yet, because of the 100-sheet capacity of the paper input tray and the relatively small capacity of the ink cartridges, we cannot recommend this printer for office workgroups. We feel it would be more appealing for home or home-office users.

When this printer was released, the retail price at the Lexmark website was $399, which was a little pricey, but a recent reduction means you can find it under $200. That combined with low ink costs  make it an attractive acquisition for home or home office.

Pros

  • Compact footprint
  • Striking appearance
  • Quality build
  • Responsive touch-screen
  • Ultra-fast scanning
  • Straight-forward paper path
  • Wireless
  • Web-connected, SmartSolutions

Cons

  • Difficult to scan small documents or photos
  • No document feeder
  • Smart Solutions needs more stability
  • Poor technical support
  • Small print capacity, even in high-yield cartridges

To read my more detailed review and see pictures, go to the Hardware Secrets website.

1 Comment

Kathline Lamme 19-07-2012, 18:38

I like this site very much so much great information. “If two people love each other, there can be no happy end to it.” by Ernest Hemingway.

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