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Author Topic: Someone has tried to log into your my account  (Read 76 times)
wilbo
Full Member
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Posts: 213


« on: November 07, 2009, 08:40:20 AM »

Dear Pete,

Someone has tried to log into your account on WorldStart Message Boards with an incorrect password at least 5 times. This person has been prevented from attempting to login to your account for the next 15 minutes.

The person trying to log into your account had the following IP address: ww.xxx.yy.zzz

Just received the above message today,
How do i find out who this is?
I did recently order an item from WorldStart and received it yesterday.

Pete
« Last Edit: November 07, 2009, 01:04:33 PM by bigtoe » Report to moderator   Logged


XP Professional S P 2  avast! Home built ASUST  A7N8X-X  M B  1536 M B MemoryCOMODO Firewall Pro AT&T dialup    MailWasher Windows Defender  SUPERAntiSpyware  SpywareBlaster  Spybot
bigtoe
Global Moderator
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Posts: 1191



« Reply #1 on: November 07, 2009, 01:01:06 PM »

Pete .... possibility exists that there might be a tracking cookie on your computer judging from the info at this link : http://www.stopforumspam.com/ipcheck/ww.xxx.yy.zzz

You can just do a Google search for the IP address you reported in your post to learn about that particular IP address.... As you note, I changed the numbers to letters so that particular IP address is not available to other readers, only you.... *[b]**The Google results on the IP check return valid email addresses and I wanted to be sure that none of those were related to you.... Al ****[/b]

The folks at World Start should be contacted by telephone as well and informed of this information. They can set you up with another account, giving you a new user name and password over the phone - just a presumption on my part, but they are very nice folks in helping out; a reason I use their forum and post there as well. From the World Start site:
http://www.worldstart.com/contact/index.php

 Call Us :
1-800-915-2088
Office Hours: Monday - Friday, 9am-5pm
Eastern Time


Our address is:
2620 Centennial Road, Suite C
Toledo, OH 43617

If you used a Credit Card be sure and keep an eye on your account and if you notice anything not yours be sure and notify them immediately so you aren't held financially accountable. If you suspect your CC account might have been accessed you should give them a call and see what they suggest you do.

Also be sure and run anti-malware programs on your system, update SpywareBlaster, and you can run some on-line scans of your system to be sure it is not infested with any cookie trackers.

Good luck, hopefully you got this notice from World Start in the nick of time and won't have any problems. I would call them, not enter your password via your computer for that site, to prevent any phishing attempts. You will be able to verify if this is a legitimate email notification from them by doing this as well, and not an attempted phishing for identity theft purposes.

Best to you... Al
« Last Edit: November 07, 2009, 01:11:20 PM by bigtoe » Report to moderator   Logged

Simply, Have FUN ... Happy 'Putering

WinXP Pro or XPHome SP3, AT&T DSL, 2Wire WiFi modem / router,  IE7 Pro & FireFox 3.5.5, CCleaner, SpywareBlaster, Avira AntiVir or Avast AntiVirus, SuperAntiSpyware, Outpost Firewall , Malwarebytes Anti-Malware,  and My Defrag (formerly JK defrag)
wilbo
Full Member
***
Posts: 213


« Reply #2 on: November 08, 2009, 09:41:24 AM »

Thanks B T for all the suggestions . followed most and found a tracking cookie.
Also Spybot found  Win 32 Agent.ieu mailware.
Will make the calls first of week.
I agree with you about World Start the are first class I have been a member there since 2002 ask for and received help many times.

Thanks again
Pete
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XP Professional S P 2  avast! Home built ASUST  A7N8X-X  M B  1536 M B MemoryCOMODO Firewall Pro AT&T dialup    MailWasher Windows Defender  SUPERAntiSpyware  SpywareBlaster  Spybot
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