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Author Topic: My computer screen is jumping up and down on firefox  (Read 472 times)
cindybug9
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Posts: 1


« on: November 01, 2009, 09:43:55 AM »

Last night my computer screen starting moving up and down in a steady motion on my firefox browser. It doesn't do it on my son's google chrome he has installed or internet explorer. I've tried a few things I've read about like turning the wheel of your mouse up and down real fast or unplugging it (the mouse)  but so far no luck. any suggestions? this is giving me a headache!
thanks
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bigtoe
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« Reply #1 on: November 01, 2009, 11:30:58 AM »

If you are not noticing this oddity on the same computer screen when using a different browser, such as IE or Google Chrome then the problem is not related to your graphics card, drivers or any hardware - such as a bad mouse or dirty mouse causing jerky cursor movements - but to a corrupt install of Firefox.... I presume you are using the latest version of FF which is version 3.5.4 ....

If not using this more secure version, download and save the Firefox installation file ( http://www.mozilla.com/en-US/firefox/personal.html  ), then go into Control Panel and Add/Remove so you can uninstall Firefox.... you will be offered the chance to save settings and add-ons and you should do so.... Once the uninstall of FF 3.5.3 or whatever version you are using is done, go back to your saved download and double click it to quickly reinstall Firefox 3.5.4 which will use your saved settings from the uninstall you did.... I found that all of my add-ons/extensions from the earlier version worked just fine with the newest version of Firefox... I have had several of those add-ons even update just in the last couple of days...

There is a beta version of FF, called 3.6 which is out but many problems are occurring with it while it is in this beta version, so just get the latest finalized version of FF, 3.5.4



« Last Edit: November 01, 2009, 11:34:18 AM by bigtoe » Report to moderator   Logged

Simply, Have FUN ... Happy 'Putering

WinXP Pro&Home SP3,Win7, AT&T DSL, 2Wire WiFi modem/router,  IE7 Pro & FireFox 3.6, CCleaner, SpywareBlaster, Avira AntiVir or Avast AntiVirus or MSE, SuperAntiSpyware, Outpost Firewall , Malwarebytes Anti-Malware,  and My Defrag (formerly JK defrag
krish
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« Reply #2 on: November 14, 2009, 10:26:59 AM »

The problem is caused due to malfunction of the mouse. Change the mouse and try browsing in Firefox. Thanks

Regards,
Krish

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bigtoe
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« Reply #3 on: November 14, 2009, 08:27:45 PM »

Thanks for the reply Krish... but if you notice the first post by Cindybug indicates that using Internet Explorer or the Google Chrome browser this jumping about does NOT occur, only happening with Firefox.... That eliminates the dirty mouse as the problem but puts the problem with the Firefox browser....... But, without that additional info originally posted you would be most likely correct, that the mouse was the problem - either being dirty or needing a new battery, as that is almost always the problem if it happens with all browsers on the same computer....  Roll Eyes

Your thoughtful reply is much appreciated anyways, as it serves as a reminder to another possibility under different circumstances and helps all with another learning opportunity.... BT
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Simply, Have FUN ... Happy 'Putering

WinXP Pro&Home SP3,Win7, AT&T DSL, 2Wire WiFi modem/router,  IE7 Pro & FireFox 3.6, CCleaner, SpywareBlaster, Avira AntiVir or Avast AntiVirus or MSE, SuperAntiSpyware, Outpost Firewall , Malwarebytes Anti-Malware,  and My Defrag (formerly JK defrag
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